I’m Sarah Thomas. I like helping people – it is the consistent thing I look for in new opportunities. I also love learning about technology, both new and old. I like seeing how things work and understanding how we got to the solutions we now see as mundane.
I have fourteen years of customer service experience. My most recent position was working in publishing as a Product Coordinator, where I helped clients and coworkers update and troubleshoot metadata fields in our proprietary databases. Before the pandemic, I earned a Master of Library Science and planned to become a librarian while working as an Administrative Specialist and office manager for a university library.
I have four years of experience working in administrative positions at a university. I have a passion for teaching and research, but I prefer to help others on their intellectual journeys instead of staying in a classroom. My goal is to help others understand the technology they use daily.